Refund & Cancellation Policy
Last updated: 11 November 2026
Online Bhikari sells digital readings that are delivered on your screen instantly. This policy explains when you get credits or money back.
1. When you are refunded
| What happened | What we do |
|---|---|
| A reading failed to generate | Its credits return to your balance automatically, straight away. Nothing to do. |
| Money was debited but no credits were added | Write to us with your Razorpay payment ID. We add the credits, or refund the full amount if you prefer. |
| You were charged twice for the same pack | We refund the extra payment in full. |
| You bought credits and haven't used them | We refund unused credits on request within 7 days of purchase. |
| The reading was delivered but you didn't like it | Because the reading is delivered instantly and can't be returned, we don't refund it. Write to us if something in it looks wrong; we will check it and, if it is our error, return the credits. |
2. Cancellation
A reading is generated the moment you buy it, so it can't be cancelled afterwards. You can simply not spend your credits: they never expire.
3. How refunds are paid
Money refunds go back to the original payment method through Razorpay. We start the refund within 2 working days of approving it; banks and UPI apps usually show it within 5 to 7 working days.
4. Delivery and shipping
Nothing is shipped. Every reading, share card and PDF is delivered on screen immediately after purchase.
5. How to ask
Email [to be added before launch] with your Razorpay payment ID (it is in your UPI app or Razorpay's receipt) and what happened. We reply within 48 hours.